Microsoft Dynamics CRM: Code name, release history, Update Rollups, & Support Cycle

Microsoft Dynamics CRM is backed by history of successful product releases and worldwide unique implementation of CRM. There are many products as “CRM” with extensive gap in architecture, functionality, complexity, adaptability and flexibility.  The aim of this blog is not to celebrate the fact that Microsoft Dynamics CRM is more than product nor scribe merely some dates. Its content can be used by Administrators/System Engineers for upgrade/deployment process or it can also be used by Business mangers to decide Dynamics CRM is the right CRM for the company.  Selecting the CRM that is right for your business can be a challenge and requires carefully defined criteria. I have listed only four of so many qualities that make Microsoft Dynamics the right choice of CRM. Please note that listing all MSDYN criteria is out of scope of this blog.

1)      Stable product (better to say "CLOUD") please look at the release dates. Officially Microsoft Dynamics CRM will be 11 Years old on 01/01/2014.

2)      International Language support : Currently it supports 41 language

3)      Continuous Technical support: Microsoft will give at least 10 years of online self-help support for its products. The Microsoft Support Lifecycle (MSL) policy for Dynamics CRM is compiled below.  Microsoft started with the official product name "Microsoft Business Solutions Customer Relationship Management 1.0" or CRM 1.0. Starting the V-3 it added the beloved title Dynamics and joined other Microsoft ERP business solutions. 

4)      Number of Total Update Rollups : These are only the total count of official released update rollups.  Microsoft rollups contains tested, cumulative set of hotfixes, security updates, critical updates, and updates that are packaged together for easy deployment. A rollup generally targets a specific area, such as security, or a component of a product, such as Internet Information Services (IIS).

Products Released	Formerly Code Named	Release Date (MM/DD/YYYY)	Total Human Language (Localized/translated versions)	Total number official Update Rollups till today	Lifecycle Start Date (MM/DD DD/MM/YYYY)	Mainstream Support End Date(MM/DD/YYYY)	Extended Support End Date (MM/DD/YYYY)
Dynamics CRM 2013	ORION	10/31/2013	41	1	01/12/2014	01/08/2019	01/09/2024
Dynamics CRM 2011	Polaris	Top of Form02/28/2011Bottom of Form	41	16	05/18/2011	07/12/2016	07/13/2021
Dynamics CRM Online Professional Edition	N/A	Top of Form01/17/2011 Bottom of Form	41	N/A	04/17/2011	N/A	N/A
Dynamics CRM 4.0	Titan ( initially "Kilimanjaro")	12/17/2007	25	21	02/29/2008	04/09/2013	04/10/2018
Dynamics CRM 3.0	Danube Phase II	12/06/2005	21	3	12/01/2005	04/12/2011	04/12/2016
CRM 1.2	Danube Phase I	10/31/2003	9	?	10/31/2003	01/09/2007	Not Applicable
CRM 1.0	Did not have official code name	01/01/2003			01/01/2003	07/11/2006	Not Applicable

 

Get the latest of Dynamics CRM MSL information from here

Dynamics CRM 2013: Pre-Release and Update Rollups

CRM 2013	Release date and Download Center URL	Release date – Microsoft Update	Build number	Knowledge Base article
Beta	N/A	N/A	6.0.0000.0215	N/A
RC	N/A	N/A	6.0.0000.0514	N/A
RTM	N/A	N/A	6.0.0000.0809	N/A
UR-1	12/16/2013	1/2014	6.0.0001.0061	2891271

 

Dynamics CRM 2011: Pre-Release and Update Rollups

CRM 2011	Release date and Download Center URL	Release date – Microsoft Update	Build number	Knowledge Base article
Beta
RC
RTM				2461082
1	4/4/2011	4/26/2011	5.0.9688.1045	2466084
2	6/6/2011	6/28/2011	5.0.9688.1155, 5.0.9688.1157 (server)	2466086
3	7/26/2011	8/23/2011	5.0.9688.1244	2547347
4	9/22/2011	Was not released to Microsoft Update	5.0.9688.1450	2556167
5	10/25/2011	11/8/2011	5.0.9688.1533	2567454
6	1/12/2012	1/24/2012	5.0.9690.1992 (contains the Q4 2011 Service Release and provides limited SQL 2012 support)	2600640
7	3/22/2012	3/27/2012	5.0.9690.2165	2600643
8	5/3/2012	5/22/2012	5.0.9690.2243	2600644
9	Not released publically	N/A	N/A	N/A
10	8/16/2012	N/A	5.0.9690.2720	2710577
10 re-release	10/4/2012	N/A	5.0.9690.2740	2710577
11	10/11/2012	N/A	5.0.9690.2835	2739504
11 re-release	10/15/2012 (client), 10/22/2012 (server)	10/23/2012	5.0.9690.2838 (Client), 5.0.9690.2839 (Server)	2739504
11 Critical Update	7/26/2013	8/13/2013	5.0.9690.2903 (Client, Server, MUI),	2855319
12	1/29/2013	1/6/2013 (except for Server)	5.0.9690.3233 (Client), 5.0.9690.3236 (Server)	2795627
13	3/27/2013	4/8/2013	5.0.9690.3448	2791312
14	7/11/2013	7/23/2013	5.0.9690.3557	2813690
15	10/7/2013	10/2013	5.0.9690.3731, 5.0.9690.3739 (V2 - Outlook Client only re-release)	2843571
16	TBD	TBD	TBD	2872369

 

Dynamics CRM 4.0: Pre-Release and Update Rollups

CRM 4.0	Release date and Download Center URL	Build number	Knowledge Base article
Beta
RC
RTM
1	11/24/2008	4.0.7333.1113	952858
2	2/9/2009	4.0.7333.1312	959419
3	3/12/2009	4.0.7333.1408	961678
4	5/7/2009	4.0.7333.1551	968176
5	7/2/2009	4.0.7333.1644, 4.0.7333.1645	970141
6	8/27/2009	4.0.7333.1750	970148
7	10/22/2009	4.0.7333.2138	971782
8	12/17/2009	4.0.7333.2542	975995
9	2/11/2010	4.0.7333.2644	977650
10	4/8/2010	4.0.7333.2741	979347
11	6/3/2010	4.0.7333.2861	981328
12	7/27/2010	4.0.7333.2935	2028381
13	9/23/2010	4.0.7333.3018	2267499
14	11/16/2010	4.0.7333.3135	2389019
15	1/10/2011	4.0.7333.3231	2449283
16	3/10/2011	4.0.7333.3335	2477743
17	5/5/2011	4.0.7333.3414	2477746
18	6/28/2011	4.0.7333.3531	2477777
19	8/25/2011	4.0.7333.3628	2550097
20	11/10/2011	4.0.7333.3732	2550098
21	2/9/2012	4.0.7333.3822 (provides SQL 2012 support)	2621054

 

Dynamics CRM 3.0: Update Rollups

CRM 3.0	Release date and Download Center URL	Build number	Knowledge Base article
Beta
RC
RTM
1	11/30/2006	3.0.5300.1189	922815
2	6/25/2007	3.0.5300.1561	927751
3	11/24/2008	3.0.5300.1754	935364